The Swan Inn

Bar à cocktails | Norwich | Angleterre | Royaume Uni

Vue de carte

Horaires d'ouverture

Dimanche12:00 - 22:00
Lundi12:00 - 22:00
Mardi12:00 - 22:00
Mercredi12:00 - 22:00
Jeudi12:00 - 22:00
Vendredi12:00 - 23:00
Samedi12:00 - 23:00

Avis

2216 Avis

Alan
09.03.2025

Took advantage of the gorgeous weather and stayed at the Swan Inn. After check-in sat by the river and watched the boats and water fowl until it was time to get ready for dinner. Second Saturday of the month is pop quiz night and we joined in whilst enjoying our dinner. Very friendly atmosphere, good food, good choice of wines. We haven't stayed up so late for ages! A good nights sleep and opened the curtains to the beautiful view. Plenty of choice for breakfast while still keeping an eye on the river. Reluctant to leave, sure to be back. Thank you the team at the Swan Inn.
Samantha Graywolf
09.03.2025

Excellent food Staff friendly Views were amazing
M T
08.03.2025

Fantastic service from Dave and Millie. Recommend as an amazing pub under Emma.
Lenny
06.03.2025

Lovely experience on an early spring Friday night , stayed in the hotel which was pleasant. The location is stunning hence the return visit after a few years , however we were pleasantly suprised by our dinner experience, good value for money food but the night was certainly made by our host and server Millie and Tracey , went above and beyond with genuine hospitality , I look forward to returning again soon. Thank you Team Swan
kieran smith
04.03.2025

Very rude 2 lazy women last sunday young guy at bar was brilliant the 2 women talking nasty about customers leaning on bar chatting very rude when we entered and left won't go again used to be better years ago
Tom Kilbey
02.03.2025

This place has an unbelievable location on a sunny day, and lots of free parking. Unfortunately it is let down by astonishingly grumpy staff - sometimes I let this pass at the end of a busy day but this was half hour after opening. Didn't feel like an isolated thing either because I also heard the table next to me joking about how bad the service was! £3.something for half a glass of cranberry juice didn't help either. Made the beer feel like a bargain - silver lining I guess
ian sanderson
27.02.2025

Stayed 3 nights from 15 Feb and had a terrific time. Well looked after and great food. Will definitely be back.
Catherine Putt
22.02.2025

One of the worst meals I have ever had, took over 60 minutes to get food. My potatoes with my fish cakes were like rocks, went to the bar (my sister in laws had the same and potatoes were just steamed!). Went to the bar to ask for some other potatoes or chips, plate snatched, taken away (wasn’t bothered about rest of food that was nice). I asked to keep it she said no and ran off with it… 10 minutes later she said new one coming, I sis don’t want it, just wanted new potatoes. She said chef thrown away. Just rubbish
robin robinson
21.02.2025

Popped in again for a drink, pub was cozy & warm & inviting.Was served by a very friendly & chatty Liam & Millie.When their shift ended the equally amiable Abbey took over.Will revisit again shortly.Thank you for a great evening.
Dennis Wilkinson
18.02.2025

Emma and Millie were very welcoming. We had a great lunch complete with a special birthday pudding for our 9 year old granddaughter. Thanks you. We will definitely come back.
Rob Wakeling
16.02.2025

Unfortunately a second low review from me. This is not based on food received, I’m sure that’s lovely! This is service based only. The first was due to finding pigeons in our room! This time we returned whilst moored near by with the hope of redemption! Headed inside to ask the availability of a table for Sunday roast at around 16.30 in February. Was unfortunately met by an obnoxious barmaid. Not sure of her name? Fairly elderly, grey hair in ponytail? I asked nicely if they had any roast dinners left and was told we needed to occupy the table before she would tell me??!! Was told to get the rest of my party immediately if I wanted to secure the table! Mentioned it was my birthday and was hoping for a nice dinner with my family and that was met with said barmaid circling her finger around her face in a ‘bothered’ motion! Incredibly rude in my opinion and would not spend money here in. I’m sure a little more staff training could help this place out. Unfortunately dines out on being a riverside pub so doesn’t need to try to be good. Disappointing.
Jamie Mullen
15.02.2025

Drink and food were really good. Service was fast and atmosphere was just right. Will be back soon with more friends and family
josh Jones
15.02.2025

Food and service was really good. Will be back with friends and family
Stephen Bone
14.02.2025

Karoly is an asset to The Swan. He moves across the restaurant floor with the nimble grace of a large cat. He was attentive and always looked like he’d do what was needed for my wife and I. From what I saw through the small window the kitchen staff seemed happy and hardworking. I believe the head chef is called mo. He looks very serious but Karoly told us inside hes as soft and warm as the exceptional baked Camembert we shared to start. Wonderful stuff
Louise Clark
14.02.2025

Had a delicious meal for valentines, and our waiter Karel went above and beyond Highly recommend 👌
Liam Spring
07.02.2025

A usual haunt for us as its my wife's favourite place. The food is a bit on the more expensive side but you certainly get what you pay for. On a nice day or evening you can get lost sitting outside just staring at the peaceful broads and boats going by. Would more then recommend this place. The staff are very warm and friendly and certainly make you feel very welcome.
Natalie Bishop
31.01.2025

This used to be a failing pub, since new management has come on board it’s slowly becoming the heart of the community again. Good is amazing, variety of options is better than it’s ever been.
Em Louise
18.08.2024

Fantastic
Julia Walsh
25.01.2025

Didn't have the steak I wanted, no tomato sauce, left waiting for 40mins for dinner. One member of staff was not very happy making the atmosphere rather dull. However, one male waiter was very helpful, he's a credit to the place. My partners fish was not fresh and hugely overcooked. All in all, a disappointing meal and will not be returning.
Andi Peck
19.01.2025

Went in low season (January) 2025, with my husband, living in Norwich. Not especially busy but at low season the staffing levels are lower. But this did not detract from the dining experience. The staff who were working were fantastic. Karol greeted us in and took us to our table giving us a few minutes to decide what we wanted. On a cold Sunday afternoon the decision was easy, and we both had a roast sirloin of beef. The service was fast and our Sunday lunch with all the trimmings was delicious, although (and I am being really picky because the meal was very good), I wish I had been given more carrots. Finished off with a small Bakewell sponge pudding with custard. Our thanks to Jordan, Tracey and Karol for making us feel so welcome. We will definitely be back, you have an amazing pub/restaurant.
Raymond Paine
14.11.2024

I have been many times and found the staff very friendly and helpful The food as usual was a very good standard. Cosy atmosphere
Stephanie Tugwell
12.01.2025

Lovely two course Sunday dinner. Good choice for vegetarians. Very dog friendly. Comfortable and cosy
The Tea Guru
04.01.2025

Couldn’t ask for more really. If you need a quite break in a relaxing and beautiful environment inside the Broads then stay here.
Sarah Graham
01.01.2025

Some of the staff were very nice and friendly but there was one lady who was particularly rude on more than one occasion to our group which unfortunately left us feeling disappointed with our visit
Dave Townsend
27.12.2024

Food is fantastic
S G
26.12.2024

Came for Xmas dinner.Had a wait left standing at door and no staff acknowledged our arrival. Once eventually seated. Ordered drinkk. 1 was wrong and changed. Ridiculous amount of time to wait for our food and between courses. Offered desserts before we had even had our main course. Food was lovely when it eventually came. No crackers on table. Only asked about drinks once during whole sitting. Went to pay for 3 soft drinks and 1 glass of wine and older lady tried to charge £48. Was actually quite rude saying i owed monies which was wrong. Another staff sorted and was their error. Staff were clearly overwhelmed and doing their best but was very clearly stupidly over booked. I felt sorry for them to be fair. Sadly it was a let down due to the waiting times. Food was amazing

 

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